How it works?
Enter HongKong Post Tracking Number,click the “TRACK” button..
HongKong Post tracking number format is “2 letters + 9 digits + HK”, For example “RR123456789HK”
Sometimes the tracking numbers may change. If after 3 days you can’t get the tracking information, Please contact the sender to verify your tracking number and try again later.
How long will it take for HongKong Post to arrive?
Normally it will take 7 to 35 days to arrive from HK.
USA 5-15 days
English 8-15 days
Canada 10-15 days
Australia 7-15 days
Germany 13-20 days
France 12-20 days
Japan 5-8 days
Korea 4-8 days
Italy 15-30 days
Poland 15-30 days
Russia 15-30 days
Israel 15-40 days
Spain 15-30 days
South America 15-40 days
Africa 15-45 days
Middle East 15-40 days
Southeast Asia 15-30 days
* These arrive times are an estimation in working days, starting after the parcels leave the local office.
Frequently Asked Questions
What is the reason for no tracking records?
The most common cause of no tracking records is incorrectly typed tracking number. It is advised to check with the sender if you are not sure what the number is. Besides, it takes up to 24 hours for a new package to show up in the system.
What are the hours of delivery?
It is advised to check with local office for accurate results, because the hours of delivery vary by product and location.
What does “Pre-advised” or “Info-received” mean?
“Pre-advised” means the carrier was notified that the shipment is about to be there for shipping but it’s not physically with the carrier yet. Please track it later.
What is the tracking number “Not found”?
Normally, the tracking information will be recorded online after the carrier processes and enters your data into their data-set; if there is no information available for your shipment, please check with your shipping partner for clarification, or check back later.
Why the item shows “Unknown”?
The number you entered might be incorrect, you need to check with the sender and obtain a tracking number which must be in a proper format, then try to track it again.
HK Post Official Site: www.hkpo.gov.hk
Service number: [+852] 2921 2222
Address: 2 Connaught Place, Central, Hong Kong